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Product Details

 

Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of citiexpresss (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
5 (20 reviews)
5 stars
(20)
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M***s
28 Mar 2023

Very nice. Mimics the one in the Apple but has no scroll.

L***l
14 Mar 2023

Top! A cannonade. Magic Mouse

A***a
13 Mar 2023

Magnificent mouse. I'm gonna order another one!

Customer
10 Mar 2023

All good, nice item, good quality, fast shipment, very reliable, always again!

K***a
1 Mar 2023

Great quality! Caught before bylgaria for 10 days. To the!

Т***а
18 Feb 2023

WOW! Works well

A***v
16 Feb 2023

The product is great, the package is whole. Done well. As we charge we will try.

Customer
19 Jan 2023

It looks good, it remains to be seen how long it lasts...

V***v
11 Jan 2023

Excellent mouse, no worse than the original Apple, only more affordable, excellent quality, connected to Mac Book Air without problems

Z***r
10 Jan 2023

Very good quality

M***r
10 Jan 2023

Initial installation wont difficulty through the store well design light you solved in the middle button and hold for sure the Bluetooth button tops push line is too well Price bijoux Goodyear and strongly recommend

M***r
10 Jan 2023

Looks like the apple watch. Comfortable fit and feels comfortable in your hand with working with the PC. Works with bluetooth and has a AAA battery. Also able to switch on and off with a switch

J***a
10 Jan 2023

Bluetooth connection, without adapter, looks chic

A***n
7 Jan 2023

A great mouse.

B***r
5 Jan 2023

Fast delivery and very well packed also looks super elegant! Only needs to test but thanks to store

R***s
4 Jan 2023

AMAZING!!! It works super smooth! Fast connection and easy! Thank you, store!

V***y
3 Jan 2023

The bear came shvidkoAnd on the side of the eggRecommend

P***k
24 Dec 2022

Very good mouse

V***i
19 Dec 2022

I liked it very much! Ergonomic and convenient. Hopefully will serve long

O***r
26 Nov 2022

Very satisfied, easy to use, durable battery, very sense of design

Wireless Mouse Bluetooth Touch Long Term

20 Reviews
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