| Brand | Sony |
| Model Name | WH1000XM5/B |
| Color | Black |
| Form Factor | Over Ear |
| Connectivity Technology | Wireless |
The product has no quality problems, unpacking will affect the secondary sales, and returns are not accepted.
| Brand | Sony |
| Model Name | WH1000XM5/B |
| Color | Black |
| Form Factor | Over Ear |
| Connectivity Technology | Wireless |
The product has no quality problems, unpacking will affect the secondary sales, and returns are not accepted.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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The product is amazing! It provides Te audio experience only! Several features that make the day the day. the amazing was the delivery. In 15 was already delivered in my address. Super recommend buying. Honest store and original product!
Excellent store!!!! The shipping was the same day buy and arrived to Min in 13 days calendar the package came super well packed box XM5 came intact without any damage and to complete it came with plastic bubble what helped to Product has the headphones are excellent are 100% New they comes standard in Japanese but you can change the language by application of Sony headphone official cancellation noise and example really the best and not give that feeling pressure Some brands do have the comfort and very good cushion being a little smaller than the the MX4 summarizing 5 stars to store the fast service fast shipping and packing means that help very who like guard The box.
The store was quite honest and reciprocal in my requests, note 10! Congratulations and thanks.
Phone perfect for work. Great quality active noise canceling, and great quality microphone. I changed the equalizer, to give more brightness to sound, and it was great.
Good pantry comment already have the XM4 and now bought this arrived in 12 days in home HJ vendendor super attentive and reliable phone case came intact think some postal worker tried to open more gave up yet well… Already am trying it very good.
Amazing headphones. The store shipped real fast, took over 6 weeks to arrive, not the seller's fault but shipping logistics. Audio quality is superb, my movie and gaming experience just leveled up. The manual and headphones are in Chinese tho.
The best noise canceling nowadays, super comfortable, lightweight and excellent sound! Arrived super well packaged and very fast. Seller note 10.
Exactly as described, this is the genuine headphone. We'll packaged and fast delivery with no additional taxes.
This is a fantastic headphone! For those who have wh-1000x3 and think: how can a headphone be better than this? Yeah, wh-1000x5 achieved it. The sound is more clean, bright in relation to x3 version, and the bass is more accurate and balanced. In summary, sometimes, the X5 one sound like you are listening to the real singer in front of you. Noise canceling also excels previous versions. For instance, X3 sometimes gave me headaches. I really loved to buy this headphone. About the store: Seller promptly starter the delivery process. It took about 2 weeks to arrive in the delivery point. I surely would buy others products from the seller.
The phone is original Sony and pareou with app, Only took a while to get were 22 days to arrive RS And came very well packed and the box was not wrinkled very attentive from start to finish purchase!
They arrived in less than 15 days in Mexico. Visually Perfect, I loved them. Now to try them.
Original headphones. Sent the same day. Came to Smolensk for 2 weeks. Mail destroyed the packaging box. Headphones in the box. They're all right. Thank you. In August 22 was the best offer for the price.
Wonderful product, as you would expect from Sony's ANC series. Great store. well packaged, factory sealed phones,, blazing-fast dispatch and delivery. Super recommended!
Fast shipping for BR. Flawless box and packaging, very good sound quality, ANC very good, comfort better than XM4.
All OK. In addition to packaging, the Post Office of Russia, as always delivered the goods pre-playing with a box of football. The store needs more reliable packaging order.
The phone is original, very good and noise canceling audio without comparison. Arrived in 13 days and not pay any fee.
Arrived in 9 days. Simply the best noise canceling ever experienced, better than AirPods Max including. The amount of audio is excellent and has some features cool to control by app.
My first overhead headphones from Sony took themselves on this box did not matter. Everything was updated, adjusted the equalizer. I was delighted because I found an excellent combination of high-quality sound and microphones, which is important for me in everyday use, I also want to share that ergonomics, form factor and appearance of of. The store is responsive. Headphones came charged by 70 percent. Khimok got there in 40 days.
It took a while to send, but arrived on time informed, in 28 days to SC, and no fees. Original product, great sound, NC very good! And many audio settings. Perfect! Highly recommend, the product is the store!
Headphones came very well packed, the original product is no doubt, the expected quality earphone top line of Sony.