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Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones (Black)

No matter where you go, the black Sony WH-1000XM4 Wireless Noise-Canceling Over-Ear Headphones deliver pristine sound quality while automatically adjusting ambient sound according to your activity and registered locations, leaving your hands and mind free from the hassle of changing settings just to hear what you want to hear. Plus, the headphones detect when you’re wearing them and start and stop your audio for you.

Noise cancellation is accomplished with Sony’s dedicated HD Noise-Canceling QN1 processor and Sense Engine. Sense Engine is designed to automatically adjust the level of ambient sound based on your environment. If quick communication is needed, simply speak to chat without audio playing or just cover the right earcup with your hand to monitor the outside world.

When it comes to what you do hear, the WH-1000XM4 headphones use DSEE Extreme audio upscaling to perform genre- and instrument-based optimization of the sound, and they support LDAC, AAC, and SBC codecs. When used with a compatible source device, LDAC transmits approximately three times more data, up to 990 kb/s, compared to conventional Bluetooth. This is meant to make your high-resolution audio content sound even better when it’s played back through the 1.57″ drivers with LCP diaphragms (liquid crystal polymer).

Whether you’re looking for peace and quiet while working from home or you want an ideal pair of headphones for traveling, Sony crafted the noise-canceling WH-1000XM4 to be both convenient (with support for Alexa, Siri, and Google Assistant) and comfortable, thanks to the soft, pressure-relieving earpads and the lightweight design.

High-Tech Noise Cancellation

Dual noise sensor technology, featuring two microphones on each earcup, captures ambient noise and passes the data to the HD Noise Canceling Processor QN1. Using a new algorithm, the HD Noise-Canceling Processor QN1 then applies noise cancellation processing in real time to a range of acoustic environments.

Working together with a new Bluetooth Audio SoC (system on chip), it senses and adjusts to music and noise signals, as well as acoustic characteristics between the driver unit and ears, at over 700 times per second.

Adaptive Sound Control

Adaptive Sound Control is a smart function that can learn to recognize locations you frequently visit, such as your workplace or favorite café, and tailor sound for the ideal listening experience. In addition, it automatically detects what you’re up to—walking, waiting or traveling—then adjusts ambient sound settings to suit the situation.

Optimized Noise Canceling

The WH-1000XM4 headphones incorporate two technologies to maximize noise-canceling performance. Unique Atmospheric Pressure Optimizing delivers optimal sound at high altitude, while Personal Noise Cancellation Optimizer analyzes unique sonic characteristics caused by head size, glasses, and hair, then tailors sound to you.

Wearing Detection

A proximity sensor in the WH-1000XM4 headphones can detect whether you’re wearing them or not, then adapt playback accordingly to help save battery power. Take off your headphones and the music pauses automatically. Put the headphones back on and the music automatically resumes.

Speak-to-Chat Convenience

As soon as you speak to someone, Speak-to-Chat automatically stops the music and lets in ambient sound so you can conduct a conversation—handy if you want to keep your headphones on or your hands are full. Based on Precise Voice Pickup Technology, this smart feature uses five microphones built into the headphones and advanced audio signal processing to recognize and react to your voice. Once your chat is over, your music starts playing again automatically.

Quick Attention

Regardless of the level of noise-cancelation, the Quick Attention features lets you quickly hear your environment, whether it’s to hear an emergency announcement or have a quick conversation. Simply place your hand over the housing of the right earcup to quiet things down so you can hear.

Sony Headphones Connect App

Adjust ambient sound with the Sony – Headphones Connect app to cancel noise while still allowing essential sounds, like transport announcements, through when you’re listening on the move. Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile the Equalizer lets you customize sound levels to suit your music.

Voice Assistant Integration

When the WH-1000XM4 headphones are paired with your smartphone, you can use them to access the phone’s voice assistant. Ask it questions and have it perform tasks just like you would normally do; enjoy entertainment, connect with friends, get information, listen to music and notifications, set reminders, and more.

Hands-Free Calling

Conversation flows freely with easy, hands-free calling. Leave your phone where it is, just speak with a double tap. Thanks to Precise Voice Pickup Technology, which combines five built-in microphones with advanced audio signal processing, WH-1000XM4 delivers clearer voice quality to the other person on the phone.

Hi-Res Audio

A built-in analog amplifier integrated in the HD Noise-Canceling Processor QN1 realizes a pristine signal-to-noise ratio for low distortion and exceptional sound quality for portable devices. Powerful 1.57″ drivers with liquid crystal polymer (LCP) diaphragms make the headphones ideal for handling heavy beats, and they can also reproduce a full range of frequencies up to 40 kHz.

DSEE Extreme Audio Upscaling

Using Edge-AI (Artificial Intelligence) co-developed with Sony Music Entertainment, DSEE Extreme (Digital Sound Enhancement Engine) upscales compressed digital music files in real time. Dynamically recognizing instrumentation, musical genres, and individual elements of each song, such as vocals or interludes, it restores the high-range sound lost in compression for a richer, more complete listening experience.

Multipoint Connection

For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. When a call comes in, your headphones know which device is ringing and connect to the right one automatically. You’ll also be able to quickly and smoothly switch your headphones to either of the two devices at the touch of a button.

Additional Features

Battery Life: Up to 30 hours of playback with active noise cancellation

Quick Charge: With just 10 minutes of charging via an AC adapter (not included), you can gain up to 5 hours of battery life

Tap Controls: Intuitive tap and swipe gestures on the outside of the right earcup let you adjust volume, play/pause audio, change tracks, and answer calls

Swivel & Foldable: The earcups swivel inwards so they pack up neatly in the included compact case

✔ One Year Warranty

1) Industry-leading noise canceling with Dual Noise Sensor technology

Next-level music with Edge-AI, co-developed with Sony Music Studios Tokyo

2) Up to 30-hour battery life with quick charging (10 min charge for 5 hours of playback)

3) Touch Sensor controls to pause play skip tracks, control volume, activate your voice assistant, and answer phone calls

4) Speak-to-chat technology automatically reduces volume during conversations

5) Superior call quality with precise voice pickup

6) Wearing detection pauses playback when headphones are removed. Seamless multiple-device pairing

7) Adaptive Sound Control provides a personalized listening experience. Updated design relieves pressure for long-lasting comfort

3. Why choose Sony WH-1000XM4?

Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of citiexpresss (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
5 (12 reviews)
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Customer
9 Jun 2023

Very slow delivery

B***r
30 Nov 1999

Fantastic! 100% original as described. The product came well packed and was delivered fast. Thank you very much!

F***d
30 Nov 1999

Great store. Headphones exactly as described. Brand new and sealed. I would buy from this store again.

1***r
30 Nov 1999

The store is handsome, everything is fast and clear! Compared to wired up to 5000 rubles. Sky and Earth! Having made a four-man noise, according to the results of a trip in public transport, I can conclude that the noise from slamming the doors; hitting bump and pits leads to incorrect operation of the noise. Extraneous voices and music will also not disappear anywhere. And one more moment. At least the headphones in design and closed by others will hear your music, and very well audible.

R***r
30 Nov 1999

The earphones are excellent, meet expectations. The sound is of high quality, the settings are quite simple. The firmware has been updated through the site in Russian without problems. Before that there were JBL; Sony is definitely better in quality, but Bluetooth is inferior in range.

A***Y
30 Nov 1999

The headphones are great. Packaging-box in a box with a putter. I recommend the store. Delivery 2 weeks.

N***.
30 Nov 1999

Super!!! Just class!!! The delivery is unexpectedly fast!!! Seller and store recommend!!!

Customer
30 Nov 1999

Everything is great The product came unharmed

A***n
30 Nov 1999

Fast delivery, good packing, perfect quality!

G***m
30 Nov 1999

Amazing, but it's original

A***s
30 Nov 1999

arrived ahead of schedule

W***w
30 Nov 1999

Came quickly. There is no adapter included, for the aircraft. released, in Malaysia (which is very good). The packaging is weak, a branded box, a thin layer of pooches and a thin cardboard box. The box was crumpled, but due to the fact that the headphones are in the case, they did not damage. Everything works. I believe that you can buy from this store. downgraded, due to packaging and lack of adapter.

Super hot! Several others have checked this out in the last few hours

Sony WH-1000XM4 Wireless Noise Canceling Overhead Headphones Up to 30-hour Battery Life

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