Product Details

About this item

🎧Multi-Platform Compatibility of Wired Headsets: Support 3.5mm interface devices such as PlayStation 4, PC, Nintendo 3DS, laptop, PSP, tablet, iPad, computer, and mobile phone. Please note that when connecting to an older version of the Xbox One controller, you will need an additional Microsoft adapter (not included).
🎧Low-Latency & 50mm Driver: The combination of the excellent 50mm driver and noise-cancelling microphone of the PS4 gaming headset provides you with incredible surround sound. The earphone design adopts low-latency technology close to 2.4G to enhance the sensitivity of the speaker unit and bring you a vivid sound field.
🎧Wired External Mic & Bluetooth Built-In Mic: Q8 headset adopts the technology design of noise reduction microphone, no matter you use wired external microphone or wireless built-in microphone, it can reduce environmental noise and better transmit audio.

Superb Compatibility for Multi-Platform】
This gaming headset supports PS5, PS4, PS4 Pro/Slim, Xbox One, Xbox One
S/X controller, PC, Nintendo Switch/3DS, PSP, Game boy advance， Sega
dreamcast， Laptop, Computer, Tablet, iPad, Mobile Phone. NOTE: the old
version of Xbox One needs an extra adapter to support it.

【Adjustable Noise-cancellation Microphone】 The gaming headphones are
omnidirectional adjustable and flexible to pick up voice in 360 degree.
External Audio Control： Mute button and volume control housed on
military grade durable braided wire are designed conveniently for quick
and convenient adjustment.

【Immersive in Super Real Gaming Experience】 The PS5 headset with
high-grade 50mm driver with neodymium magnets delivers clean clear bass
and acoustic positioning precision, you can feel the full force of an
explosion, a grenade blast, or a dubstep drop. Perfect for Various
Games: Like Minecraft, Fortnite, Halo 5 Guardians, Metal Gear Solid,
Call of Duty, Star Wars Battlefront, Overwatch, World of Warcraft
Legion, etc.

【Humanized Design, Built to Stay Comfortable】 The softly padded
retractable headband design allows you to find the perfect fit without
constraint and provide excellent durability, suits all gamers at any
age. The synthetic leather-wrapped ear-cushions is thicker and bigger
which ensures play-all-night comfort! PLUG & PLAY: No setup or
installation necessary.

【Uniquely Designed Gorgeous Led Lights】 The Xbox One Headset with big
led lights designed on earcups is cool enough to maximizely blast the
atmosphere of the whole game. The USB interface is only used to supply
power to the LED lights on the earcups.

Item Specifics

Brand Name:

COOLSWINGHI

Style:

Headphone

Certification:

Vocalism Principle:

Balanced Armature

Origin:

CN(Origin)

Control Button:

Yes

Active Noise-Cancellation:

Communication:

Wired

Volume Control:

Yes

Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-30 Business days
Canada, Europe	10-30 Business days
Australia, New Zealand	10-30 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of citiexpresss (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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