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Product Details

Electric Neck Massager & Pulse Back 6 Modes Power Control Far Infrared Heating Pain Relief Tool Health Care Relaxation Machine

1. Please settle 2 pcs AAA batteries( NOT Included );
2. Switch on the button .;
3. Press ” the” on ” button. You will check the indicator display “red’, then change mode;
4. Bring a neck massager around your neck;
5. Press the button “High” until you feel an electric shock.

Shipping & Payment


We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.


Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of citiexpresss (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.


If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
5 (19 reviews)
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4 Apr 2023

I took it before, they did not send it. this one works with a bang.

4 Apr 2023

Nothing could work and brand batteries could put in the kit

22 Mar 2023

very fast delivery, many massage options, works for now.

16 Mar 2023

Everything is fine, it works. Need new batteries or 2 PCs AAA batteries At the maximum pings well. I took it as a gift to my father.

23 Jan 2023

Massages well, many modes, small size, you can take on a hike, the disadvantage is that it works on batteries, not charging.

18 Jan 2023

Works. But for a tangible effect, a conductive gel is necessarily needed.

14 Jan 2023

The goods arrived in 23 days. The track was tracked in full, in conjunction with other orders. Item as described. Packed in soft liner and in polyethylene. All functions work, satisfied with the massager. Minus of course on batteries, expenses. The store is responsive, the goods are delivered in integrity and safety.

13 Jan 2023

This is the third massager, very satisfied with the quality, thanks to the store for the fast delivery and quality product, thank you

12 Jan 2023

Fast delivery. I order a second time as a gift to my niece. Her work is sitting at the computer in a stationary position. The neck is tired. Decided to give her a massager. We hope that the device will justify her hopes.

7 Jan 2023

I have already ordered 5 pieces, the massager is super, you will not regret it

29 Dec 2022

I got it on time I checked it in my work

27 Dec 2022

From the first use of some positive emotions .... Very nice, different modes, relaxes specifically... Quite powerful, it was not even possible to put it at the maximum. Over time I will pamper the power. I can definitely advise.

22 Dec 2022

Great massager, second order, works well!

10 Dec 2022

Very good product. Very satisfying for the money it actually costs. i did not have any communication with the store but had to put 5*.

5 Dec 2022

Everything is fine, everything works! The feeling is impressive, how much will help, let us know later!!!

1 Dec 2022

This is the second such massager I ordered. Works, OK.

21 Nov 2022

The goods came late, but, it's not the store's fault, but bad logistics! Bad that the massager does not turn on does not work! I do not know, maybe I'm doing something wrong, but I bought new alkaline batteries, but, when I turn on, there is a quiet squeak and ..... All!!! Tomorrow I will go buy new batteries and, if again I will repeat the same thing, I will open a dispute! the goods were packed well. I did not communicate with the seller, so I put 4 stars. Look how he will react if the massager does not work!

3 Nov 2022

I turned on, like tickles, we'll see the effects over time.

30 Oct 2022

Thanks.Aciu.Gera preke.Veikia ir gydo.Esu patenkinta.

Super hot! Several others have checked this out in the last few hours

Electric Neck Massager & Pulse Back 6 Modes Power Control Far Infrared Heating Pain Relief

19 Reviews
Selling fast: get yours before it’s gone!
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