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Product Details
Brand Bowers & Wilkins
Model Name Bowers & Wilkins PI7
Color Black
Form Factor In-Ear
Connectivity Technology VGA, Bluetooth 5.0

About this item

  • RICH, PRISTINE SOUND QUALITY – Featuring Bluetooth 5.0 with Qualcomm aptX Technology, and dual hybrid drivers with individual amplifiers, the B&W PI7 true wireless headphones ensure allow high fidelity 24-bit streaming from your phone, tablet, or computer. Note: If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance. Change the earbud tips to ones that fit more snugly in your ears. Specific uses for the product: Music
  • Product Note: If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance. Change the earbud tips to ones that fit more snugly in your ears
  • ADVANCED NOISE CANCELLATION – The PI7 features a multi-function button on the left earbud that allows you to choose between three levels (high/low/auto) of adaptive noise cancellation. They are also equipped with four microphones for enhanced call clarity
  • CHARGING CASE WITH MEDIA STREAMING – Comes with a sturdy fast charging case featuring audio retransmission that allows music streaming by connecting it to a media source with a USB-C cable (included). A 15-minute quick charge ensures up to 2 hours of playback. Note: If you face an issue with Bluetooth connectivity please turn off the Bluetooth function for a couple of minutes, then turn it back on
  • INTUITIVE WEAR SENSORS – The PI7s feature wear detection sensors that put the earphones on standby mode when removed, reconnect them to the last connected Bluetooth device when put back on, and pause or resume music when removed or replaced respectively
  • CONVENIENT CONTROLS – Each earbud has a touch-sensitive multifunction button that enables playback & phone call control with single (play/pause, answer call), double (skip forward, end call), or triple presses (skip backward). Also enables voice assistant

Item Specifics
Material:
Plastic
Category:
Earphones & Headphones
Charging Method:
Charging case
Bluetooth Version:
5.0
Support APP:
Yes
Active Noise-Cancellation:
Yes
Volume Control:
Yes
Control Button:
No
Vocalism Principle:
Hybrid Technology
Wireless Type:
bluetooth
Communication:
Wireless
Style:
In-ear
Origin:
Mainland China
Brand Name:
BOWERS & WILKINS
Shipping & Payment

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of citiexpresss (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Customer Reviews
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G***E
4 Sep 2023

Excellent product and delivery time

Customer
5 Aug 2023

Fantastic Earphone with a Hi-fi experience sound quality. Excellent communication with the seller. Very fast shipping. Original product. Highly recommended.

A***v
29 Apr 2023

Nice earmuffs

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