We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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The headphones are super! The quality is excellent! They sound good. The store is sociable! I recommend the product and the store! Earphones Super! The quality is excellent! Sounds good. Seller matey! will not regret to buy them,Recommend product and store!
Joined the phone easily. Keep in your ears well. Very accurate and have a very good sound. look beautiful. convenient control. good for sports,I liked everything, I'm happy. Thank you!
Really liked, the quality is good, and the price Super worth, the box also is very beautiful and the sound is top.perfect packaging, The product was shipped quickly and arrived fast. thanks to the store.highly recommend.
The size of the earphones fits my ears, the sound quality is good, the price is also very cheap, much cheaper than other stores,original bose earphone, thank you, I will repurchase again
The delivery is fast. The price is cost-effective. Original earphone,Sound is well, Good store.
fast ship,good product,honest store
Great quality product. Using the three days and quite liked the audio quality and product.
So happy to get the bose earphone fast,and it works very well,very convenient to connect to the phone via bluetooth,and also thebass is perfect,package is well protected,good value for money,thans to the store,highly recommended !
Received bose wireless earbuds soon,The package is well protected,the sound is incredible,the bass is clear,and also it is very exquisite,everything is great,good value for money,thanks for the honest store,This product is worth having,don't hesitate to make the order,highly recommended!highly recommended!highly recommended!!!