SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of citiexpresss (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Eng. : Everything is ok, I can recommend it without any problems CZ : Vše ok bez problémů mohu doporučit
The product corresponds to the description, fast delivery. I'm happy with the purchase. Thank you store!!!
I ordered many times. Acceptable 32 GB card quality at a reasonable price
I received the parcel. Thank you very much store! I recommend to cooperate!
As long as it works
Very good, I take not the first time, super store, thank you
You can take microSD here. I checked the volume of the real one. Seller recommend.
Delivery a little more than a month. To the PC connected through the Huawei modem. FAT32 58.5 GB.
Product as described. 58,2GB of real capacitity. Test with crystal diskmark seems ok (made with usb 3.0 port and adapter). Fast delivery.
All as in the description. delivery in principle quickly. spastbo to the store
I needed 32 in the registrar. Came quickly and with tracking. Immediately poured 26 GB, everything was copied, the files are all readable, the videos are viewed. The speed is normal for cards, the Xiaomi recorder did not swear on it, 3 days I drive, the overwrite is going. Maybe I'm lucky, but 32 working. 150 p excellent price.
Came safe, everything works while he scored half the memory.
All right, it serves the purpose.
Thanks :) All Microdata SD card were perfect for Orange Pi PC-s :)
Arrived quickly, both 32 cards are fast ! 76mb/s read and 64mb/s write
Order 9,04,2022 received 17.05.2022. 250 p 32G, a week later ordered the same for 190r. The dollar to crumble, will fotochki Upload there
Order 3 May 2022, it was for 192 rubles 17 May, and to the copy of the same for 250, because of пендиков dollar fell and the Ali поделешевело all, in contrast to ordinary shops in the country. As quickly as possible to end this fuss in Canada
The second time, honest, price is low.
Shipping took 3 weeks. Checked h2testw, volume, no errors. Hopefully it will work normally. Recommend.