SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of citiexpresss (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Mini Compact & Portable
There is nothing to compare with yet. This is the first projector in the family. Was taken for evening, summer evenings. Delivery to cld 15 days. The box was slightly dented, but the projector itself was intact (The cardboard is very thin). Wi-Fi often flies, applications that are installed do not want to run (even YouTube). Downloaded film search and start, Start starts with a creak, film search writes that there is no Internet. Phone (Google Pixel 6 pro) does not connect with the projector in any way .. Xiaomi found it without any problems and connected. Connected to the projector Yandex module, works perfectly👌All applications are loaded: YouTube, film search, Kion, VK video, .... We conclude that the built-in Wi-Fi module of the projector itself does not work correctly, and if you connect another carrier, then everything is fine. Bluetooth with the JBL party box connected without problems, works well, the sound is adjustable from the remote. In general, it's great for a dark evening, if it's still dusk, you won't see anything on the street. for a price of 6500 rubles. I think it's okay.
Arrived well in its box, during the day it is not as bright as expected from a projector, but at night it will surprise you. I loved this purchase, I recommend it.
Very good quality easy to use small do not take up much space and I like very much that I expected before I bought too expensive models of n is not worth they meet my expectations
Still perfect thank you to the sellers and all the team🙏🙏🙏🤩🤩🤩🤩👍👍👍👍
The resolution is very good 1080P, the audio for me is fine, the picture can cover without problems 4 meters is a lot for me and I use half 2 meters, although the android functions are very very could, there is no native cast, And I really didn't dare to install apps like prime, or apple TV, but the HDMI port works perfect at 1080P which can be used with any modern Deco without any problems without any doubt an excellent projector
I'm very satisfied but it doesn't fix the corners which is a shame but other than that it's good
Not Pagana ichrashka, not just like yaskrava, right all in the capture, since wealth, bachiti vihid Ukraini on the 2024))) Shvidkist of the vvvyny Android-it is empty, ale I have been playing for a long time in STINS of the vid Amazon, with him well well well the abyss)))) According to the clarity, the old hand-held Phillips ppx3410, according to the piksels, it is stark. P. S. Those people to write the sellers, if in the photo there is a little in the life, then not like that, in the photo it is juicy and bright. Taking all the excise tax, for $86, even more I will take a turtle-boo delivery, let it itself is wine)) not the day, for the high-quality $55-65 that vashchow. I don't want to play anything, I don't want to go to isgrashki.
To finish off the device is good, the noise of the fan is the noise of the fan. In the region with expensive projectors, it is damaged by a Bagato. Sound, if football marvels at a decent region, not having made an animal of the uwag on the fan. Having connected the VLC player, with the flash drives, I read the file. To WI-FI that Bluetooth is easy to get involved. Apartment projector
It came to Me super fast and without any damage! I have tried it for several days and it is very worthwhile, it is a super product, 100% recommended, I will buy more for gift for my friends, the seller is very friendly and attentive, any questions they have will surely solve them, I recommend it 100% !!
good.
I liked the projector. The quality is decent. The image quality for this price category is excellent. Took photos and videos in complete darkness. The phone brightens the picture a little, the real is a little quieter. The speaker is basic, you need an additional box for the effect.
Nice projector. Easy to use and portable. Good balance money/quality. Focus center or corner, no both.
The image quality is also better than I thought and the normal product has arrived Unfortunately, the line structure at an angle of 90 degrees is good except for the direct part of the heat-radiating part.
I wanted to have a projector, but I think I buy good quality things at a reasonable price. It's natural that you don't see it in a bright place, and when you see it in a fairly dark place, the picture quality is good and the brightness is good ~ If there is a drawback, even if you adjust the screen zoom maximum, it looks too big. I wish I could just pull a little more. It hangs under the sofa. It has to be placed in the middle of the living room to adjust to the street;; And the disadvantage is that the upper and lower angles are not naturally adjusted, but only as long as they are fixed. The power line connection is also at the rear, so if you want to shoot in the ceiling, it will take a line. Finally, there are no accessories! Lens cover or bag!!
Thank you the item came. The projector is practically no different from the previous one, except the image is slightly better. There was no sound, and there is no sound. In principle for this money, a normal projector.
I used hy300 and then I was up. It's definitely a good picture quality. Just a video shot on the white gray wall. It's a great box.
Pratsyu. Optics are so sob, as well as I grit. Yaskrave Daulet (ale is not regulated). For the Dana tsyna godna rich. Bluetooth Aero Misha Z blotter ikikakai prolector TA Garno pratsyu. Wi-Fi trimak is fine. 1 GB of ozone pratsyu smoothly.
The projector is great. The image is cool despite projecting beige on the wall with structural wallpaper. The fan noise is not strong, you stop noticing after five minutes. The built-in speaker is weak, so I connected a Bluetooth speaker. I checked the video from YouTube, from a computer via Wi-Fi and from a flash drive. By HDMI has not connected yet. Image size: the distance from the projector lens to the wall is 2,4 meters, the image width is 2,2 meters. Not the diagonal, namely the width of the image. The diagonal did not measure, there were not enough hands. With automatic correction, the trapezoid soaps the left side quite strongly. But if you put the projector perpendicular to the screen, then everything is clear. The projector is satisfied. Delivery in a month, the courier brought.
Great projector, small, compact, relatively quiet. Advantages: Original Full HD resolution, good image, support 4k60fps, the ability to download any application, good Internet and Bluetooth connection, Miracast and so on. For now in the process of testing, a little bit of micro-dust inside, but it's nothing, I hope everything will be fine and on. The seller is an exceptionally nice person, helps, answers any questions. Thanks.
The projector is good. Compared to the previous hy300 model, this projector is head higher. Full HD Image. Projection is much larger than hy300 from the same distance. The difference is about 20-30 percent. If the projector stands on the side, there is a blur in the corners, but this is a normal phenomenon for projectors. When watching video does not interfere. If the projector is set with a right angle to the wall, the picture is clear. To get a bright picture, you need complete darkness, but in a little light you can watch. The sound is as bad as the hy300, but corrects the connection to the external speaker. I think it's a great Projector for $75. Two significant advantages are the built-in Android and a rotation of 180 degrees, which allows you to design video on the ceiling.