IPX5 Waterproof
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
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Decent ears, by default have a slightly V-shaped profile by sound. The basses are sufficient. Twisted in the equalizer, the result is excellent, comparable with the premium level TWS.
Ordered 08.09.22 from the Russian Federation. 11.09.22 the order was delivered by 5post. Promptly. Thanks store ..
Och. honest store. Did not receive the goods, returned the money in full. And so in general, this is not the first purchase. Always only positive results. Recommend
For 3 T. Do not take even close to them comparable. A decent microphone, a decent noise, a decent sound, with a slope on the bass. Charge couldn't check, more than 2 hours do not wear headphones
The goods were delayed for one day, but this is not critical.
I am very happy with this purchase, thank you Ugreen, as for first impression, very good quality product, which cost this money
The headphones came quickly somewhere in five days from the Russian warehouse. Took in the Siao box Post Office. Packed well, nothing is broken all the whole. Packing and packing of the product itself is also decent. Workmanship at a high level. Looks great. The only thing that I was very slightly confused, so it's a gloss part of the body of the ears, it's IMHO, subjective, someone can Vice versa this super hood. Came almost discharged, which was reported by the voice in English by the headphones themselves) and asked themselves to charge) connected to the iPhone immediately, sound great, the Amber music is very good. 70% volume is enough for my ears. Yutub plays tyutelka in tyutelku, there are no delays. Oh, yes, the sound is bass serious. I liked it! Excellent headphones, I recommend definitely!
Great quality product as all that have tested the ugreen, fast delivery and perfect packaging
Ears bomb. Before that, I had a bitter experience with allegedly Lenovo and allegedly JBL. Ugreen as always on top. That cables, that charging, that headphones quality is super.
The order was issued on 27.06.2022. The first delivery 02.07.2022 was not successful. The parcel was brought by the courier at night when I was asleep and did not hear the phone call. There was no call, no SMS alert with a delivery alert. The second delivery was 09.07.2022 was successful, but the delivery was called and warned in 3 minutes. The product corresponds to the description. The headphones are very good. The sound is voluminous with a good bass. ANC do not use. Autonomy is good. It is a pity that there is no aptX code. Although AAC doesn't sound good. I recommend the product and the store, although the delivery did not like.
Really a great device. Great sound!! It seems that the headphones have subwoofer!!!!
I'm not a pro. I liked the sound. There are bass. Shipping fast.
Not bad ears sound. Got them on Monday. After unraveling the whole day went to the fact that it would understand that the right ear does not charge, does not turn on and makes it seem that the subscriber is not completely. I contacted the store, putting him all the podnadnaya on this occasion (photos, videos, etc. D.). Fortunately, she responded and I was promised to compensate for the inconvenience. Disassembled the earphone (headphones are repaired), the case is glued with a sealant (it is better to warm the detail). It turned out that the battery was super low (2, 56 V) and the Case board can not raise such a low voltage. Put the battery on charging with low current 50 mamper. Charged half a day, collected everything back and glued with transparent glue b7000. The appearance is supported of course, but the speed does not affect. Need plastic normal tool for this. Wine is not on the seller. Either the manufacturer invested an uncharged battery, or in warehouses lay long. Probably the first. I hope another time will be more lucky. All good luck
I put in without noise the serious of a light burst on the right side. Otherwise loved the handset, the microphone great, the product surprised me too!
Despite the fact that the headphones are lost (Sent by IML company) came in a month!. Fast delivery from Moscow to Peter. uchi really liked, deep bass, in general, everything is on top!. Friends, I definitely recommend to buy!
Hello. Last I heard the quality of these headphones. It's just fly with big letters!!!!!!!!!! Before I arrived defective headphone. my money back. Thank you very much ugreen for the invention and development of these gorgeous headphones. Good luck, health and all the best. Thank you!!!
Awesome headphones and the sound quality and the quality of products. Recommend!!! Did not send the track and has not been updated, just call the courier and handed the parcel.
Brought data wireless headphones Courier. Like the rest of the products earphone good quality build. Interesting design. Test the sound. Sound ugreen hitune X6, for me, decent bass are present, medium and high enough. Don't expect them to Super sound, but for his ценнового segment a great game. ANC works, certain noises active noise reduction jamming. Recommend to buy!
Sound quality-8, control-6, microphones-7-8, packing (as a gift)-9 a pair-8-9, fit in your ears, 6-7 (must be ear pads), squelch the disputed pressure and changing the picture much sound-6… and the overall impression-they are in the price. Take from this store
Am musician, guitarist, very annoying with timbre and sound quality, researched and even this phone in profile that wanted. Earphone high quality, mainly of sound quality, you feel the serious it is well gift, but the more interesting that it does not remove the scene of others, then to feel the serious while the definition of acute are there, each one in place, Felt just a lack in average, are not so good or serious and acute, but not hurt anything, the ANC very good, is very strange yet, but will get used to KKK, took it for 216 dollars, and believe worth every penny